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Head of Recovery

Adexen

Ibadan, Nigeria

Job description

Job Introduction

    Adexen Recruitment Agency is mandated by one of its clients in the Finance Industry to recruit a Head of Recovery for its operations in Ibadan Nigeria.

Responsibilities

    • Verify compliance and proper filling of loan agreements.
    • Follow up on loan insurance and quality guarantees.
    • Assess the situation of late payment to facilitate speedy customer in the payment.
    • Establish recovery procedures for managing customers in arrears.
    • To ensure the recovery of written off loans.

     

    • Monitor customer file and late payment in arrears.
    • Perform reminders by telephone, mail or in the field of late payment by customers.
    • Apply debt collection procedures to unpaid instalments.
    • Maintain close relationship with customers.
    • Achieve given recovery targets.
    • Negotiate a new schedule in case of actual difficulty of the customer fund.
    • Ensure recovering unpaid instalments is in accordance to the banks’ policy.
    • Checking loan agreements.
    • Monitoring customer‘s compliance to timeline

Desired Skills and Experience

    • Minimum of bachelor’s degree in Social Sciencesor any other relevant discipline. A Master’s degree in Management will be an advantage.
    • Minimum of 5 years relevant experience in microfinance of which three should be in a managerial capacity.
    • Familiarity with operational, financial and quality assurance procedures is required.
    • Good understanding of the recovery procedure in a micro finance establishment is also required.
    • Must be Meticulous and be a good team player.
We thank all applicants however only those selected will be contacted.

Industry

Financial services

Job Seniority

Senior level

Job Category

Accounting and Finance

Employment Type

Full time

Experience

5 - 10 years

Skills

Customer Relations, Customer Service, Negotiation, Critical thinking

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