Adexen was mandated by an international airlines company to recruit an experienced Account Manager (Sales) for its operations. The position is based in Lagos.
TheAccount Manageris responsible formaximizing salesopportunities forthe Group &partnerairlinesatthelowestpossiblecommercialcost,bysupportingthe AccountManagerand Sales Manager in the sales organization with all its sales related activitiesto achieve the set objectives.
Focus is onattracting new and maintaining existing corporate and tradeclients with anaimofdeveloping and delivering on the set revenuetargetresults.
TheAccountManager’sfocusisinfindingwin-winoutcomesatalltimesby balancing the business agenda withthat of the customer in terms of the solution offered.Thismeanschallengingthebusiness,ourcustomersorinternalstakeholders.Theseactivitiesareexecuted and achievedbyworkinginclose cooperation with theIndoor Sales Support, Sales Manager andCommercial Team.
Work and execute actionsfollowing the guidelines set inthe Call Management and Lead Management plan
Identify opportunities with theportfolio understanding the customer needs and tailor making product offers that yield positive results.
Create sustainable business partnerships through a consultative approach, supportive towards customers and active/regular engagements
Proactivelyprepare for sales calls that are focused, successful with sufficient data to achieve the set objectives. Use internally available tools in Atlas to achieve this.
Understand the individual accounts travel patterns, policies, needs, unique buying points anduse that intelligently to provide feedback internally for better offers.
Ensure all accounts have valid account action plans, follow-up and execution with analysis to determine success or areas of improvement
Achievesalltargets concerning his/her portfoliofrom NTR, Number of calls, qualityof calls, Completion ratio,CustomerSegments and Niche programs.
Monitors changing market trendsand advises Sales Management in order to adapt Business Travel targets and policies accordingly
Ensures that the market is well educated and have increased awareness of Group products and services plus the resource links available
Identify prospects using the various sources, analyse the leads, potential, contract base andconvert to an appropriate product corporate
Attend events that have the opportunities for new business, network and interact to gain new clients
Ensure a high pulse on the airline industry environment, what is happening and use that information to leverage by reporting back to sales management and commercial teams allowing for time to market.
Analysis on micro and macro-economic level for contractnegotiations actively steers performance for all contracted agents and periodically discusses the performance status with actions to further grow the business.
Desired Skills and Experience
Bachelor’s degree inSales /Commercial / Business from a recognised University
Master's degree is a plus
7 years minimum of relevant commercialworking experiencein sales (B2B) in a similar senior role
Commercialand Salesunderstandingof the airline industry is a plus
FluencyofEnglish languagespokenandwritten.French / German / Spanish is an added advantage