Client Account Manager

Job Introduction

Adexen Recruitment Agency is mandated by a leading oilfield services company, to recruit a Client Account Manager for its operations in Nigeria. The position is based in Port Harcourt, Nigeria.

Responsibilities

• Deliver maximum utilisation of existing contracts by maintaining relationships with Clients through regular daily review visits.
• Identify and develop new opportunities with the Client as identified.
• Identify competitors & report competitor activity & market share
• Attend all meetings and report all relevant information (client drilling programme, enquiries, quotations etc) to base on a daily basis.
• Prepare weekly & monthly activity report as requested by department(s) head.
• Set up meetings and presentations seamlessly for Business Unit Managers, Sales Manager, Marketing Manager and any other Group official as required.
• Carry out any other Business Development activity that may be required by the Group vis-à-vis the client.
• Align initiatives between the Client and Group by imbibing and transferring relevant aspects of Client’s QHSE and other systems into Group
• Work closely with the lead CAM for respective accounts
• Nurtures positive, collaborative working relationship with clients
• Responsible for the production & presentation of client facing materials (reports, studies, presentations, to company standards)
• Take ownership of client needs/requests & facilitates completion
• Meet & exceed client expectations by utilising clients processes/procedures to get results
• Achieve continuous improvement by proactively assessing company's working relationship, practices & methods.
• Manage the complete business and marketing plans for the account

Desired Skills and Experience

• A combined experience of at least 5-10 years in sales & marketing or account management typically handling customers from Process Industry in Nigeria including majorly O&G customers
• Understanding of business and proven track record of managing major operators in Nigeria
• Proven experience of engaging with senior management level contacts.
• Flexible, self-motivated, versatile & works well under pressure
• Open, honest & direct, is comfortable in giving & receiving constructive feedback
• Ability to network within a customer organization to identify all key influencers and decision makers.
• Identifies & suggest opportunities to the Business development manager

We thank all applicants however only those selected will be contacted.