The Chief Operating Officer will provide cross-functional, strategic leadership for the operation of key business functions, including but not limited to:
Business Planning, Manufacturing & Supply Chain, Quality systems, Process Improvement & Operational Excellence, Compliance, IT Systems and HSE
The COO will collaborate with CEO in setting and driving organizational vision, operations strategy, and hiring levels and partnering with other C-level executives accomplish short and long-term operational goals. The role owner will translate strategy into actionable steps for growth and annual operations planning. In addition, he/she should oversee company operations, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met.
Business Planning:
- Develop and implement a strategic plan that aligns with the company’s vision and business objectives.
- Develop and maintain processes that ensure effective planning, budgeting and forecasting for all areas of the business, including manufacturing, quality control, supply chain, and customer service.
- Ensure that all operational plans and initiatives are consistent with the overall strategic direction of the company.
Manufacturing & Supply Chain:
- Oversee the manufacturing and supply chain operations across multiple sites and locations to ensure they are efficient and cost effective.
- Ensure production targets are met while maintaining the highest level of quality, safety and environmental compliance.
- Monitor and control the inventory levels to ensure product availability while minimizing write-offs.
- Mange procurement process across all sites for manufacturing and general business purposes
Quality:
- Regularly reviewing operations to ensure that this meets required standards and recommend changes where necessary.
- Ensure that the company’s products meet the highest quality standards and comply with all applicable regulatory requirements.
- Maintain a quality management system that is effective, efficient and meets regulatory requirements.
- Ensure timely and complete resolution of quality-related issues.
- Liaise between the organisation and clients, for quality assurance purposes.
Process Improvement & Operational Excellence:
- Analyse internal operations and identify areas for process enhancement.
- Measure the efficiency of an organisation’s operational processes and take steps to improve them.
- Lead the identification and implementation of continuous improvement initiatives across the organization to improve efficiency, reduce costs and improve profitability.
- Develop and maintain a culture of operational excellence.
- Analyse operational processes to identify the root cause of problems and take corrective action to improve processes.
- Management and coordination of Operations across all business sites
Compliance:
- Ensure regulatory compliance across all areas of the business.
- Monitor changes in regulatory requirements and implement changes as required.
- Ensure that all employees are aware of their responsibilities with respect to regulatory compliance.
IT Systems:
- Ensure that the company’s IT systems are effective and support the business.
- Develop and maintain a strong IT infrastructure to support growth and expansion.
- Identify and implement improvements to IT systems and processes.
HSE and CSR Responsibilities:
- Ensure compliance with national and local business regulations and take appropriate action when necessary.
- Ensure employee safety and welfare and compliance with all relevant HSE protocols.
- Ensure compliance with CSR policies and procedures.
