Country Manager

Job Introduction

Adexen was mandated by an international engineering & marine company to recruit a Country Manager for their operations in Nigeria. The position is based in Lagos.

Responsibilities

• Account manage all Nigerian customers
• Achieve sales targets and increase product and service awareness
• Manage a team of engineers and administrators
• Manage the day to day operations of the Nigerian office
• Identify, quantify and deliver significant growth in other African markets if a strategic opportunity becomes apparent
• Identify and quantify potential new product & service opportunities
• First point of contact for our in-country products and services
• Provide a high standard of service and support
• Providing a high quality customer experience through;
• Delivering product demonstrations and training using techniques appropriate to the customer
• Participating in exhibitions and seminars where appropriate
• Carry out vessel surveys when required
• Project manage installations when required
• Ensure robust management and traceability of leads
• Robust management of technical support tickets working alongside the UK support team
• Provide monthly report on progress on objectives and KPI’s and include detailed feedback

Desired Skills and Experience

• Master's degree from a recognised university
• Previous experience in a similar position within industrial engineering / maritime / oil & gas / offshore industries
• Track record in account management
• Technical sales experience is required
• An excellent people manager
• Track record in developing direct business with key accounts
• Skill in promoting and sustaining a ‘customer first’ culture
• An expert in lead management and appropriate lead management techniques
• Proficient user of MS Office applications
• Possess confident and accomplished presentation skills with experience of multinational audience
• Problem solving attitude and willingness to continuously improve
• Strong customer focus
• Interpersonal and influencing skills
• Team Player
• Results orientated with a positive outlook
• The role is based from our office in Lagos, but it is a requirement of this role that the job holder will be prepared to travel within Nigeria and the rest of Africa if required

We thank all applicants however only those selected will be contacted.