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CEO

Adexen

Lagos, Nigeria

101 applicants

Job description

Job Introduction

    Adexen was mandated by a multinational organization to recruit an experienced CEO for its Shared Services Business Unit. The position is based in Lagos.

Responsibilities

    • Responsible for coordination of the operations and functioning of the Shared Services ensuring achievement of agreed service levels agreements and compliance with established policies
    • Responsible for managing and delivering the Groupwide IT Shared Services mandate for the Group including:
      • Service Delivery/Management)
      • IT Infrastructure management
      • IT applications (non SAP)
      • Network / Security management
      • Finance and Human Resources Business Partnering
      • SAP COE
    • Responsible for defining BU’s business strategy, growth metric and direction
    • Overseeing all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission
    • Responsible for the day to day operations of IT systems, ensuring that planning, end user impact, change management and training are properly addressed and monitored
    • Responsible for all key business applications (O365, ISOP, SAP) that drive the growth ambitions of the Group 
    • Specifically for SAP: Implement new and evolving business requirements dependent on SAP for the business; Provide strategic direction on the optimal use of SAP for business; Deliver change / enhancements, upgrades and improvements on SAP instances;  Provide level 2 and level 3 support for SAP issues
    • Provide technical input and support in the procurement of relevant IT equipment, including installation, configuration and routine maintenance of IT hardware
    • Support the purchase efficient and cost effective technological equipment and software in line with the Group’s Purchasing Standards
    • Fulfill infrastructure requirements for the deployment of new solutions as required by Business Unit (BU)
    • Coordinate solution development lifecycle activities for group level solutions or initiatives
    • Responsible for delivering and managing end user computing for Group and subsidiaries
    • Provide reports on compliance with SLAs to the Group Executive Management
    • Establish quality control mechanisms such as surveys, periodic data quality assurance reviews, error escalation procedures
    • Reviews and monitors services to identify trends and problem areas, reporting on risks, key performance indicators and proposed corrective action or new approaches 
    • Ensure that billings and recovery of costs is done timely

Desired Skills and Experience

    • Bachelor’s degree in Computer Science, Software Engineering, Information Technology or relevant field.
    • Master’s Degree in a related field is preferred
    • 15+ years ’ working experience in the Information Technology (IT) industry
    • 5+ years in a similar role at a large (multinational) organization with different BUs
    • Solid technical background combined with customer service experience
    • Background in designing/developing IT systems and planning IT implementation
    • In depth knowledge of corporate governance and general management best practices
    • Customer service oriented with a problem solving attitude
    • Solid understanding of data analysis, budgeting, and business operations
We thank all applicants however only those selected will be contacted.

Industry

FMCG

Job Seniority

Director

Job Category

Information Technology

Employment Type

Full time

Experience

15 - 20 years

Skills

-

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