The position will be responsible for buildings-related services (including projects, maintenance and technical installations), a wide variety of facility-management tasks (including outsourced contractual services such as office cleaning and gardening). It comprises some 1200 staff members spread throughout Nigeria.
Main strategic objectives are acquiring new private and parastatal clients and to increase cost efficiency (in terms of both financial and human resources).
Manage the Division on both a strategic and operational level.
The main challenges of the role are the wide range of very diverse services delivered across all sites, the need to formulate and implement change, and the need for coordination with a large number of stakeholders and business partners.
Main Tasks
- To keep the existing clients and to expand the countrywide customer base.
- Increase turnover and profitability.
- To liaise with the (sometimes very difficult) high class customers, support and guide them to achieve always the best results and targets.
- Steering, organising and strategically positioning the Division in Facility Management related projects and in the day-to-day running of the facilities.
- Target-oriented leading of direct reports.
- Fostering the professional development of all staff in the Division.
- Developing the Division's strategic objectives; controlling target performance.
- Evaluating and streamlining organisational processes within the Division and efficiency-oriented co-operation with other units.
- Drawing up, harmonising and monitoring service-level agreements with customers and external service providers.
- Budget responsibility for the Division, drafting budget and financial-planning proposals and exercising delegated financial authority