Assistant Service Manager
Job reference n°: AGO0309Sector: Distribution & FMCG - Angola - Southern Africa
Function: Marketing
Our client
A leader company in Electronics, Telecommunications & Services business is looking for a dynamic, customer-oriented and self-motivated individual to fill the position of Assistant Service Manager for its expanding operations in Angola.
Job description
Customer satisfaction through support in creating & achieving Business targets, to achieve organizational goal & performance.
Responsibilities
- Quality issue report and registration on all products
- Process approvals for FDP SWAP cases for partners as per company policy
- Check and provide Quality Issue solution to partners through Group HQ and factory
- Provide Technical Information to partners as per requirements
- Establish CIC in branch office and partners, provide them trainings and monitor results
- Report result of Field test to Group HQ and factory
- SVC expanses management of branch
- Daily, weekly & MIS reports to branch head and Group HQ
- GQI / RMA reports control and monitoring
- Product quality Issues evaluation, follow up with Group HQ, factory and finish them all
- New model Field testing (All required products])
- Manage & Monitor RTAT and make plans and schedule to Improve RTAT
- Manage service expense of the branch service
Qualifications et experience
- Engineering background preferably
- Minimum 3 years experience in relevant industry
- Smart, sharp, aggressive with pleasing personality & quick decision making ability
- Dynamic, result-oriented and able to deliver and achieve target
- Excellent communication and interpersonal skills
- Bachelor status
What is on offer
Attractive package
If your experience, personal characteristics and qualifications meet the position specifications and your personal objectives are to seek such a challenge, then we would like to hear from you with details of your current earnings, up to date CV and explanation as to why your achievements to date fit you for consideration.
